At Moroccan Khlii, Inc, we want you to be completely satisfied with your purchase and enjoy your shopping spree. We have framed our Return Policy to meet your various questions. When you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.
a) Damaged or Wrongly Shipped Items
Refund will be entertained only if they are wrongly shipped.
b) Refund for non-delivery of Items
The delivery of items will be attempted only once. Being perishable in nature, there will be no refund against such items.
c) Partial-Refunds : Partial Refunds will be made in case of multiple goods being ordered and one/few items amongst that list is/are not delivered. In such cases, customers get refund only against non-executed deliveries.
d) Refund against cancelled orders : Refund will be made only against approved cancelled orders.
Conditions for Return
Merchandise may not be returned, unless defective or wrongly delivered.
Note: Refund for item(s) or exchange for damaged/ wrongly shipped item(s) will be made/done after deducting the shipping/handling charges.
Duration of Returns:
a) Returns on Credit Card : Please allow up to two billing cycles for the return credit to appear on your credit card statement.
b) Alternative Method – Store Credit : If credit cannot be issued to your credit card, then on mutual acceptance a store credit will be issued i.e. order worth the refund amount can be used in future from your store credit for other purchase.